| HAVE
PROBLEMS? |
NEED
HELP?
|
CONTACT
THE STAFF OMBUDSMAN
The
Staff Council Ombudsman is an independent, confidential
resource available to assist staff employees in resolving
problems, complaints, conflicts, and other issues when
normal processes and procedures have not worked satisfactorily.
What
Services does the Staff Council Ombudsman Provide?
Your
Ombudsman will:
- Listen
to you and discuss your problems/concerns, identify
and evaluate with you options to resolve problems.
-
Provide information on resources within the University
that may help you.
- Open
avenues of communication, investigate complaints, and
gather information.
-
Serves as a neutral party to solve problems and resolve
conflict. The ombudsman does not take sides, but works
to achieve fair outcomes.
-
Identify problem areas facing faculty, staff, and students,
and recommend changes in University policies and procedures.
Why
go to the Ombudsman?
The
Ombudsman is Confidential
The
Ombudsman will not identify you or discuss your concerns
with anyone without your permission. He can arrange
private confidential meetings at your convenience.
The
Ombudsman is Independent
The
Ombudsman works toward resolution of problems based
on principles of fairness,
regardless of the parties involved.
The
Ombudsman is Impartial
The
Ombudsman does not take sides. The rights and interests
of all parties will receive
equal consideration.
Contact
your Ombudsman if you have a problem, concern, or issue
and:
- You
don't know where to go for help.
-
You've been there, done that, and gotten nowhere.
-
You are reluctant to go through normal channels for
assistance.
Your
Ombudsman:
Mr. Jody Correro
Director of Public Information Union 215
Phone: 846-4676
E-Mail: jody@dsu.deltast.edu
